Welcome to AR Bespoke Woodcraft (“we”, “us”, “our”). We are committed to protecting and respecting your privacy when you use our website https://www.arbespokewoodcraft.com/ (the “Site”) and interact with our services.This Privacy Policy explains how we collect, use, share, and protect your personal information, and your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following information:
a. Personal Data You Provide
addressPhone numberAny information you include when contacting us via forms or email (e.g., project details)
b. Automatically Collected Data Device and usage information (e.g., IP address, browser type, session length) collected through cookies and similar technologies when you visit the Site.
2. How We Collect Information
We collect information:When you voluntarily submit it through forms on the SiteThrough cookies and tracking technologies as you browse the Site
3. How We Use Your Information
We may use your personal data for purposes including: Responding to your enquiries and providing quotes Communicating about our services, updates, and offers Managing and improving the Site and servicesComplying with legal obligations We will only use your data where we have a lawful basis (e.g., your consent, performance of a contract, legitimate interests).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve site performance and user experience Understand how the Site is used You may choose to disable cookies through your browser settings, though this may affect how parts of the Site function.
5. Sharing Your Data
We do not sell personal data to third parties. We may share data with: Service providers who help manage our Site or services (e.g., hosting, email services) Legal or regulatory authorities when required by law We ensure any third party we share data with handles it securely and only for purposes compatible with this Privacy Policy.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined above or as required by law (such as tax or accounting requirements). After that, we will securely delete or anonymise your data.
7. SecurityWe take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure.
8. Your Rights
Under UK GDPR you have certain rights, including the right to:
Access the personal data we hold about youCorrect inaccuracies in that data Request deletion of your dataObject to our processing of your dataRestrict or withdraw consent where processing is based on consent To exercise these rights, please contact us at the details below.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the updated policy on this Site with a new effective date.
10. Contact Us
If you have questions, concerns, or requests regarding your personal information, please contact:
Email: aaron@arbespokewoodcraft.onmicrosoft.com
Phone: 07985 271 445